Covey vs. Raklet
Global all-in-one membership + community platform with a free tier under 1,000 contacts and a branded-mobile-app option. Feature breadth strong, polish uneven. Here is how Covey compares, where Raklet still makes sense, and where it does not.
Choose Covey if
US-based chambers/associations that want human support during US business hours, recurring event series, and a fully documented migration timeline rather than "starts at $300."
Choose Raklet if
International or community-first orgs that want a branded mobile app, SMS + email automation, and an affordable free tier for under 1,000 contacts.
01 · At a glance
02 · Feature by feature
Custom fields, tags, membership levels, audit trail, CSV import and export, household memberships (one payer, a login and directory entry per person)
Member profiles, custom fields, unlimited contacts on higher tiers
Ticket types with member pricing, waitlists, non-member registration, coupon codes, check-in, and a cart for up to 10 events in one checkout
Event ticketing; "recurring events functionality is limited" per reviewers
Recurring dues, invoicing, coupons, donations and automatic renewal reminders, with card payments through your own Stripe account. Covey takes 0% of payments. Installment plans for annual levels (monthly or quarterly)
Recurring, online payments, platform service fees on top of gateway
Composer with templates, segments, and open and click tracking; A/B subject lines on broadcasts; no per-email charges on any plan
Automated email + SMS messages
Modern drag-and-drop builder with considered typography, member-only pages, and a custom domain on every plan
Custom forms and pages (reviewers flag gaps in form builder)
Coming soon. Forums and private groups are on the roadmap and not in Covey yet
Community discussions, member-to-member messaging, branded app add-on
Priced by active members, not contacts: $49 (100), $79 (250), $139 (500), $229 (2,000) a month; annual billing is 2 months free; every feature on every plan; migration included
Free tier to $399/mo + platform transaction fees
Human, US-based, every plan
Chat/email, direct team access; timezone friction reported by US reviewers
03 · Pricing, in real numbers
Raklet's free tier under 1,000 contacts is compelling for small groups. Paid tiers are mid-market; the catch is platform transaction fees on top of payment-gateway fees and gaps in documented pricing across sources.
Sourced from raklet.com/pricing and third-party comparisons (some discrepancy across sources on tier caps). Annual prepay gives 2 months free. Platform collects transaction fees on top of Stripe/PayPal.
Priced by active members; event-only guests and prospects don't count. Every plan has every feature, including a custom domain, migration, and human support. No setup fees. Covey takes 0% of your dues and event payments, and there are no per-email charges. 30-day free trial, no card required.
04 · Year-one total cost
Raklet is the budget option. You pay less in subscription; you trade off UI polish and US-hours human support. If those matter, Covey is worth the delta.
Raklet's base price is lower. Cost advantage can erode once Raklet's platform transaction fees stack on top of payment-gateway fees. Confirm Raklet's service-fee percentage for your scenario.
05 · Integrations
06 · What users actually say
Raklet scores well on aggregate (4.7–4.8) with genuine fans. The consistent critique: feature promises (form builder, recurring events) running ahead of shipping quality.
What people praise
What people complain about
Sources: Capterra (4.7), G2 (4.8), reviewer analysis April 2026
07 · If your organization looks like this
If you are: A 400-member international alumni group under the free-tier threshold
Better choice: Raklet
The free tier is a genuinely good deal at this scale. Feature gaps are survivable for a community this size.
If you are: A 1,500-member US association with weekly recurring events
Better choice: Covey
Raklet reviewers explicitly flag recurring-events gaps. Covey's event series support is production-grade.
If you are: A US chamber wanting a human to answer during business hours
Better choice: Covey
Raklet's support availability is unclear in public materials. Covey answers email from a real person during U.S. business hours.
08 · Where Covey is different
Legacy membership platforms feel like they were designed in 2008. Covey is built by a small team that treats typography, spacing, and the quiet details as the product.
A real human moves your members, levels, and renewal dates from your existing platform and rebuilds your upcoming events and email templates. You're live on Covey inside 48 hours, not six weeks.
No support tiers, no ticket queues that take four business days. Every plan includes a real person answering your questions, often the same person who wrote the feature.
One page, plain numbers. Plans are priced by active members, not contacts, and every plan has every feature. Migration is included, onboarding is included, support is included.
What Raklet does well
Where Raklet falls short
Switching from Raklet?
We move members, membership levels, and renewal dates from your Raklet export and rebuild upcoming events in Covey. Branded mobile app content is not portable; Covey works in the phone's browser and has no native mobile app yet.
09 · Support, when it matters
10 · Frequently asked
Covey is designed specifically for organizations considering a move off Raklet. A real human moves your members, membership levels, renewal dates and custom fields, and rebuilds your upcoming events and email templates, in a single 48-hour engagement.
Covey is priced by active members, with every feature on every plan: $49/month for up to 100 active members, $79 for 250, $139 for 500, and $229 for 2,000 (annual billing is 2 months free; over 2,000, talk to us). Migration is included and Covey takes 0% of your payments. Raklet: Free plan under 1,000 contacts. Essentials $49/mo (500–1,000 contacts). Professional $99/mo (~2,000 contacts, 2 admins). Premium $249–$399/mo (5,000+ contacts). 2 months free on annual prepay. Nonprofit discounts. Platform collects transaction fees on top of gateway fees.
We move members, membership levels, and renewal dates from your Raklet export and rebuild upcoming events in Covey. Branded mobile app content is not portable; Covey works in the phone's browser and has no native mobile app yet.
"Some features are not available yet, such as the Form builder, despite being listed" (G2) "Recurring events functionality is limited" (G2) "Difficult to navigate and understand customizable options; tutorials could be improved" (G2)
International or community-first orgs that want a branded mobile app, SMS + email automation, and an affordable free tier for under 1,000 contacts.
No. Covey covers member management, events, dues, email and your website. Community forums are coming soon. Raklet has more breadth in niche areas accumulated over a decade-plus of product history. Covey is newer and opinionated about how those workflows should feel. If you need a specific Raklet feature you rely on daily, ask us before you decide.
Yes. Covey is generally available: start a 30-day free trial with no card required, then plans start at $49/month. Raklet has the longer track record and a deeper back catalogue of niche features. Covey is the newer platform, built for 2026, with a faster release cadence and migration from Raklet included on every plan.
Ready when you are
Start today, or ask us for a live walkthrough with your own data first.
Start 30-day free trial30 days free, no card required · Plans from $49/month · Migration from any platform included
