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Switching from Wild Apricot
If you're leaving Wild Apricot, here's what to expect with a Covey migration: what we pull, what you approve, and how 48 hours looks from start to finish.
What we pull from Wild Apricot
Members, including your custom fields. Membership levels with dues amounts and each member's renewal date. Upcoming events, rebuilt in Covey. Email templates. Your Wild Apricot export of past payments stays with you for your records. (Some things can't come across yet because Covey doesn't store them: forum posts, since community forums are coming soon, and member photos, documents and waivers.)
What we do not pull automatically
Custom CSS themes (we rebuild your site on Covey's design system). Admin user accounts (you invite admins to Covey directly). Third-party integrations (Zapier, webhooks) need to be reconnected.
The 48-hour process
Hour 0: kickoff call, review your Wild Apricot account together, confirm scope. Hours 1 to 24: data export, mapping, import to staging. Hour 24: review call, walk through staging together. Hours 24 to 48: adjustments based on review. Hour 48: DNS cutover, monitoring call, go-live. A real human is on call during cutover.
What it costs
Migration is included in Covey onboarding at no extra cost. You pay your normal Covey plan; we absorb the migration labor.
What members experience
Members receive a pre-cutover email 7 days out explaining the change. On cutover day, they get a welcome-to-Covey email with their new login. Their data, history, and benefits carry over. Their member number stays the same.
Will my dues history be preserved?
Each member's renewal date and membership level come across, so nobody renews early or late. Past payments stay in your Wild Apricot export: keep it for your records and year-end reporting, because Covey does not import payment history.
What if something breaks
We monitor the first week after cutover. If anything breaks, we fix it. You do not pay extra. The same person who did your migration stays on your account for the first 90 days.
Ready when you are
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