Covey vs. Wild Apricot

Covey vs.
Wild Apricot

The incumbent all-in-one membership platform. Broad feature set, 15,000+ orgs, aging interface. Here is how Covey compares, where Wild Apricot still makes sense, and where it does not.

Choose Covey if

Orgs that care how the software feels for their members, want pricing by active members rather than contacts, want to use their own Stripe account without a surcharge, and want a real human on call during migration and after. Covey's 48-hour human-led migration directly addresses the #1 barrier to leaving Wild Apricot: data export friction.

Choose Wild Apricot if

Organizations that need Wild Apricot's broader feature set today (mobile app, online store), want a longer 60-day evaluation, and don't mind a dated interface.

01 · At a glance

The numbers, plainly.

CoveyModern platform, built 2026
Wild ApricotThe incumbent all-in-one membership platform
Founded
2026
2006
Headquarters
Chicago, IL
Toronto, Canada
Ownership
Independent
Personify, acquired in 2017
Target customer
Associations, nonprofits, chambers, clubs (small clubs up to 2,000 active members; larger on request)
Small-to-mid associations, nonprofits, clubs, and chambers with 50 to 2,000 contacts.
Pricing model
Priced by active members, not contacts: $49/mo (100), $79 (250), $139 (500), $229 (2,000). Annual is 2 months free. Every feature on every plan. Covey takes 0% of payments.
Contact-tiered: $66/mo for 100 contacts, $82 for 250, $154 for 500, $265 for 2,000, up to $992/mo at 50,000 contacts (checked September 30, 2026). No setup or cancellation fees, and Wild Apricot takes no cut of payments. 10% off on 1-year prepay, 15% off on 2-year prepay. US and Canadian orgs that use their own Stripe, PayPal or Authorize.Net pay a 20% Payment System Servicing Fee on top of the subscription.
Free trial
30-day free trial, no card required
60-day free trial, no credit card (excludes online payments and custom domain)
Migration
48-hour human-led, included on every plan
Self-serve CSV export; vendor does not publish a migration service
Support model
Human support on every plan
Paid plans unlock in-product live chat; knowledge base + community free; phone 10am–5pm EST Mon–Fri

02 · Feature by feature

Where each one is strong, where each is thin.

Member directory

Covey

Custom fields, tags, membership levels, audit trail, CSV import and export, household memberships (one payer, a login and directory entry per person)

Wild Apricot

Contact records, single primary email per contact, custom fields, tags

Event registration

Covey

Ticket types with member pricing, waitlists, non-member registration, coupon codes, check-in, and a cart for up to 10 events in one checkout

Wild Apricot

Event registration with limited cart behavior, waitlists, check-in

Dues & payments

Covey

Recurring dues, invoicing, coupons, donations and automatic renewal reminders, with card payments through your own Stripe account. Covey takes 0% of payments. Installment plans for annual levels (monthly or quarterly)

Wild Apricot

Recurring dues, invoicing, limited payment plans, Stripe, PayPal, WePay, Authorize.net

Email & communications

Covey

Composer with templates, segments, and open and click tracking; A/B subject lines on broadcasts; no per-email charges on any plan

Wild Apricot

Email composer with macros, templated sends, per-contact unsubscribe; Mailchimp integration commonly used

Website builder

Covey

Modern drag-and-drop builder with considered typography, member-only pages, and a custom domain on every plan

Wild Apricot

Drag-and-drop CMS with templated themes; reviewers flag limited design flexibility

Community & forums

Covey

Coming soon. Forums and private groups are on the roadmap and not in Covey yet

Wild Apricot

Basic forums, comments, limited moderation

Pricing

Covey

Priced by active members, not contacts: $49 (100), $79 (250), $139 (500), $229 (2,000) a month; annual billing is 2 months free; every feature on every plan; migration included

Wild Apricot

Contact-tiered plans that escalate quickly with growth

Support

Covey

Human support on every plan

Wild Apricot

Chat unlocked on paid plans; phone 10am–5pm EST; knowledge base + community on free

03 · Pricing, in real numbers

What you'll actually pay.

Wild Apricot prices by contact count, not active members. Organizations with a large alumni or prospect list often pay for thousands of inactive contacts. Covey prices by active members: $49/mo for 100, $79 for 250, $139 for 500 and $229 for 2,000, below Wild Apricot's price for the same number of people on monthly and annual billing.

Wild Apricot pricing tiers

  • 100 contacts $66/mo Up to 100 contacts $59.40/mo on 1-year prepay; $56.10/mo on 2-year prepay
  • 250 contacts $82/mo Up to 250 contacts $73.80/mo on 1-year prepay
  • 500 contacts $154/mo Up to 500 contacts $138.60/mo on 1-year prepay
  • 2,000 contacts $265/mo Up to 2,000 contacts $238.50/mo on 1-year prepay
  • 5,000 contacts $485/mo Up to 5,000 contacts $436.50/mo on 1-year prepay
  • 15,000 contacts $584/mo Up to 15,000 contacts $525.60/mo on 1-year prepay
  • 50,000 contacts $992/mo Up to 50,000 contacts $892.80/mo on 1-year prepay

Wild Apricot prices checked September 30, 2026 at wildapricot.com/pricing. No free plan is listed. Wild Apricot takes no per-transaction cut; its Personify Payments processor (US) charges 2.99% + $0.30 per card payment plus $4.99/month. US and Canadian orgs that use their own Stripe, PayPal or Authorize.Net pay a 20% Payment System Servicing Fee on top of the subscription.

Covey pricing

  • Starter$49/moUp to 100 active membersOr $490/yr on annual billing (2 months free)
  • Community$79/moUp to 250 active membersOr $790/yr on annual billing (2 months free)
  • Association$139/moUp to 500 active membersOr $1,390/yr on annual billing (2 months free)
  • Professional$229/moUp to 2,000 active membersOr $2,290/yr on annual billing (2 months free)
  • Over 2,000 membersTalk to usA plan that fits

Priced by active members; event-only guests and prospects don't count. Every plan has every feature, including a custom domain, migration, and human support. No setup fees. Covey takes 0% of your dues and event payments, and there are no per-email charges. 30-day free trial, no card required.

04 · Year-one total cost

Sticker price isn't total cost.

For the same number of people, Covey is below Wild Apricot in every band up to 2,000, on monthly and on annual billing. The gap grows when your contact list is larger than your member list, and again if you want to use your own Stripe account, where Wild Apricot adds a 20% Payment System Servicing Fee.

Budget line
Covey
Wild Apricot
Platform subscription (year)
$2,290/yr (Professional, annual billing; $2,748 billed monthly). Less if fewer of those contacts are active members.
$2,862/yr (2,000 contacts, 1-year prepay; $3,180 billed monthly)
Setup / implementation
$0
$0 (no setup fees)
Migration
$0 (included)
$0 (self-serve CSV, you do the work)
Training & onboarding
Included
$0 (knowledge base)
Payment processing (est.)
~$1,500 (Stripe's standard rate at $50k processed; Covey adds 0%)
~$1,560 (Personify Payments 2.99% + $0.30 at the same volume, plus $4.99/mo). Using your own Stripe instead adds a 20% subscription fee.
Year-one total
~$3,800
~$4,420

Wild Apricot prices checked September 30, 2026 at wildapricot.com/pricing; processing estimated at $50k a year in payments. Covey counts active members, so if only 500 of your 2,000 contacts are active members, Covey's Association plan is $1,390/yr on annual billing.

05 · Integrations

What plugs into what.

Covey connects to

  • Payments: card payments through your own Stripe account, with no Covey surcharge and 0% of payments to Covey
  • Email: built in, with no per-email charges
  • Calendar: add-to-calendar (.ics) for events
  • Your existing website: embeddable join, events and directory widgets
  • Zapier, SSO and a public API: not available yet

Wild Apricot connects to

  • Payments: Personify Payments (US), AffiniPay (Canada), PayPal Checkout, Authorize.Net, Stripe (third-party processors add a 20% subscription fee for US/Canadian orgs)
  • Accounting: QuickBooks Online (import/export)
  • Email: Native; Mailchimp integration for campaigns
  • Automation: Zapier (100+ downstream apps like Slack, Asana, Google Sheets)
  • Embedding: WordPress widgets, iframe embeds, REST API

Public features page does not name Zapier directly; it references "widgets, WordPress, APIs and more." The Zapier connection is real but not front-and-center.

06 · What users actually say

Real sentiment, not vendor claims.

Wild Apricot has the largest review footprint in the category (4,000+ Capterra reviews at 4.4/5). Praise clusters around simplicity and price at the entry tier; complaints cluster around support tiering after the Personify acquisition and pricing escalation.

What people praise

  • Processing dues, notifying members of renewals, and making changes is straightforward (Capterra)
  • Fast onboarding and no-setup-fee pricing noted as small-nonprofit-friendly (Capterra)
  • Broad feature coverage relative to entry-tier price (Capterra)

What people complain about

  • Support quality reportedly dropped after the Personify acquisition: "electronic communications only, no live people" (Capterra)
  • Pricing "very expensive" as contacts grow; rapid jumps between tiers (Capterra)
  • Website builder rigid: "Creating the desired appearance... is very difficult" (Capterra). Admin permissions are not granular.

Sources: Capterra (4.4/5, 4,000+ reviews), G2, TrustRadius, review-aggregate analysis April 2026

07 · If your organization looks like this

Concrete scenarios, clear recommendations.

If you are: A small all-volunteer club that wants the longest possible free evaluation and a mobile app

Better choice: Wild Apricot

Wild Apricot's 60-day trial with no card is twice as long as Covey's 30 days, and it ships a mobile app. On price alone Covey is lower: $49/mo for 100 members against Wild Apricot's $66/mo for 100 contacts.

If you are: A 1,500-member trade association where members actually use the portal

Better choice: Covey

Member-facing UI is the daily experience for 1,500 people. Modern design, pricing by active members rather than contacts, and human support on every plan matter more than a 2-year prepay.

If you are: A chamber of commerce migrating off a legacy platform in the next 60 days

Better choice: Covey

Covey's 48-hour human-led migration is the specific, publicly-stated timeline. Wild Apricot's migration path is self-serve CSV with no vendor team doing the work.

08 · Where Covey is different

Four things that feel different on Covey.

Considered interface

Legacy membership platforms feel like they were designed in 2008. Covey is built by a small team that treats typography, spacing, and the quiet details as the product.

48-hour human migration

A real human moves your members, levels, and renewal dates from your existing platform and rebuilds your upcoming events and email templates. You're live on Covey inside 48 hours, not six weeks.

100% human support, every plan

No support tiers, no ticket queues that take four business days. Every plan includes a real person answering your questions, often the same person who wrote the feature.

Pricing you can read

One page, plain numbers. Plans are priced by active members, not contacts, and every plan has every feature. Migration is included, onboarding is included, support is included.

What Wild Apricot does well

  • Over 15,000 member-based organizations run on WildApricot
  • Award-cited (Capterra Shortlist, Software Advice, GetApp) with 4.4+ ratings across 4,000+ reviews
  • No setup fees, no per-transaction fees, no cancellation fees (vendor statement on /pricing)
  • Mature ecosystem of themes, third-party integrators, and Zapier coverage
  • Included free onboarding and knowledge base for self-serve teams
  • A 60-day free trial with no credit card, twice as long as Covey's 30 days
  • Broader feature set built over many years, including a mobile app and an online store

Where Wild Apricot falls short

  • Contact-based pricing escalates quickly; reviewers consistently flag price jumps between tiers
  • UI is visibly dated and reviewers cite limited flexibility in the website builder
  • Support experience reportedly degraded after the Personify acquisition; phone coverage is business-hours only
  • Admin permissions are not granular (common review complaint)
  • Password emails still sent in plain text in some flows (review complaint)

Switching from Wild Apricot?

We'll move
your data for you.

We've built a dedicated Wild Apricot import. Members, contact records, membership levels, renewal dates, and custom fields come across, and we rebuild your upcoming events and email templates. Keep your Wild Apricot export of past payments for your records. One call, one shared staging site, one DNS flip.

  • What transfers: Contacts, membership levels, renewal dates, custom fields; upcoming events and email templates rebuilt in Covey
  • What needs rebuilding: Custom WA site themes (rebuilt on Covey's design system), forum posts (community forums are coming soon to Covey), documents and past payment history (keep your WA export), Zapier zaps, active admin sessions
  • Typical timeline: 48 hours from kickoff call to DNS cutover
  • Cost: Included in every Covey plan
Start your migration
  • 01 We pull a full export from Wild Apricot
  • 02 You review member mapping & level translations
  • 03 We stage the whole site for your approval
  • 04 Flip DNS when you're ready. We'll be on a call.

09 · Support, when it matters

Who picks up when something goes wrong.

Channel
Covey
Wild Apricot
Email
Every plan, same-business-day response
Email, weekdays
Phone
Every plan, scheduled when you need it
Phone (877-493-6090) Mon–Fri 10am–5pm EST
Chat
In-app, business hours
In-product chat on paid plans, Mon–Thu 9am–7pm EST, Fri 10am–5pm EST
Community / docs
Public docs, no paywall
Knowledge base and community forum (free and paid)
Dedicated success person
Assigned during onboarding on every plan
Not standard on free/lower paid; available through paid consulting

10 · Frequently asked

Questions that come up.

Is Covey a good Wild Apricot alternative?

Covey is designed specifically for organizations considering a move off Wild Apricot. A real human moves your members, membership levels, renewal dates and custom fields, and rebuilds your upcoming events and email templates, in a single 48-hour engagement.

How much does Covey cost compared to Wild Apricot?

Covey is priced by active members, with every feature on every plan: $49/month for up to 100 active members, $79 for 250, $139 for 500, and $229 for 2,000 (annual billing is 2 months free; over 2,000, talk to us). Migration is included and Covey takes 0% of your payments. Wild Apricot: Contact-tiered: $66/mo for 100 contacts, $82 for 250, $154 for 500, $265 for 2,000, up to $992/mo at 50,000 contacts (checked September 30, 2026). No setup or cancellation fees, and Wild Apricot takes no cut of payments. 10% off on 1-year prepay, 15% off on 2-year prepay. US and Canadian orgs that use their own Stripe, PayPal or Authorize.Net pay a 20% Payment System Servicing Fee on top of the subscription.

Can I migrate my data from Wild Apricot to Covey?

We've built a dedicated Wild Apricot import. Members, contact records, membership levels, renewal dates, and custom fields come across, and we rebuild your upcoming events and email templates. Keep your Wild Apricot export of past payments for your records. One call, one shared staging site, one DNS flip.

What are Wild Apricot's main weaknesses?

Contact-based pricing escalates quickly; reviewers consistently flag price jumps between tiers UI is visibly dated and reviewers cite limited flexibility in the website builder Support experience reportedly degraded after the Personify acquisition; phone coverage is business-hours only

When would I pick Wild Apricot over Covey?

Organizations that need Wild Apricot's broader feature set today (mobile app, online store), want a longer 60-day evaluation, and don't mind a dated interface.

Does Covey have every feature Wild Apricot has?

No. Covey covers member management, events, dues, email and your website. Community forums are coming soon. Wild Apricot has more breadth in niche areas accumulated over a decade-plus of product history. Covey is newer and opinionated about how those workflows should feel. If you need a specific Wild Apricot feature you rely on daily, ask us before you decide.

Is Covey production-ready?

Yes. Covey is generally available: start a 30-day free trial with no card required, then plans start at $49/month. Wild Apricot has the longer track record and a deeper back catalogue of niche features. Covey is the newer platform, built for 2026, with a faster release cadence and migration from Wild Apricot included on every plan.

Why does Wild Apricot's price jump so much between tiers?

Wild Apricot prices by contact count, not active members. If you track alumni, prospects, or past donors, those count toward your tier. Covey prices by active member count on flat plans, so inactive contacts do not move you up a tier.

Ready when you are

Ready to see Covey side-by-side with Wild Apricot?

Start today, or ask us for a live walkthrough with your own data first.

Start 30-day free trial

30 days free, no card required · Plans from $49/month · Migration from any platform included